Booking & Service Policy — Namaste Massage

At Namaste Massage, we are committed to providing a peaceful and professional experience. To help us serve you better, please review our booking and massage policies:

Appointments & Bookings

• All appointments must be booked in advance through our website or by phone.

• Same-day appointments are subject to availability.

• A credit card may be required to secure your booking. No charges will be made until after your service, unless in the case of late cancellations or no-shows.

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Cancellations & Rescheduling

• We kindly request at least 24 hours’ notice for cancellations or reschedules.

• Cancellations made less than 24 hours before your appointment may incur a cancellation fee of 50% of the service price.

• No-shows will be charged the full amount of the scheduled service.

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Arrival Time

• Please arrive 10 minutes before your scheduled appointment to allow time for check-in and consultation.

• Arriving late may result in a shortened session to accommodate the next client, with the full service price still applying.

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Massage Services

• All services are strictly professional and therapeutic in nature. Any inappropriate behavior will result in immediate termination of the session and possible denial of future services.

• Our licensed therapists will tailor each massage to your needs, but please communicate any concerns or discomfort during your session.

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Health & Safety

• If you are feeling unwell, please contact us to reschedule.

• Inform your therapist of any medical conditions, recent injuries, or allergies prior to your session.

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Payments

• Payment is due at the time of service. We accept cash, credit/debit cards, and digital payments.

• Gratuity is appreciated but not required.

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Gift Certificates

• Gift certificates are available for purchase and are non-refundable but fully transferable.

• Lost or stolen certificates will not be replaced.